Professional Services

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FLOWSTER Solutions offers a wide range of service packages to  fully support your IT automation project. We support you with experts who entirely meet the high demands placed on such a project. Together with certified, local partners, we offer comprehensive services to efficiently integrate our products and solutions into your IT infrastructure.

WORKSHOP

In the early stages of a project modelling or the implementation of an IT automation solution, the support of the customer through FLOWSTER Solutions‘ own experts and consultants is highly prioritized. For finished solutions, there is just a definition needed for such aspects like customizations or extensions (usually minimal extent) and also how implement them. This can be done through a workshop with FLOWSTER itself, a certified FLOWSTER partner, or covered by consulting.

IMPLEMENTATION

After a successful analysis of the use cases, we will also support you regarding the implementation of your automation project. We can take over the realization of the use cases either completely or act as a coach on your request. During the implementation phase, a certified FLOWSTER partner can also be involved. Optionally, this can be done by a system or consulting house you are already cooperating with.

DEVELOPMENT

Based on the identified use cases, the workflows are implemented by our experienced specialists and continuously optimized during the project. The application possibilities of automation solutions are manifold and complex. If the extensive designer library does not have the right activity for you, we are happy to take over the expansion of the activities according to your specific requirements within the scope of a project. We also develop individual interfaces for your ITSM tools that connect to them.

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